FREE DELIVERY WITHIN AUSTRALIA FOR ORDERS OVER $50

Delivery & Returns

How will my Liberté order be delivered?
All deliveries will be sent via Australia Post using their Express Post service. We endeavour to have all deliveries arrive within 1-3 working days. Deliveries are trackable and you will be sent tracking details once your order has been sent. If you would like help in tracking your order please contact us via email at online@liberte.com.au

What is the process for returns or exchanges?
At Liberté we pride ourselves on our quality and our customer service. We want you to enjoy your online shopping experience and be excited by your purchases. If you are unhappy with anything you have bought from our website, we will gladly refund or exchange it for something else.
If you change your mind within 7 days of purchase, Liberté will happily refund or exchange the product provided the product is unworn, tags are attached, and is in its original condition. For hygiene reasons earrings cannot be exchanged or refunded.
Please contact online@liberte.com.au to discuss your refund / exchange before posting products back. An RA number (Return Authorisation number) is required prior to any returns being accepted. Costs associated with returning the goods to Liberté are the customer's responsibility. You may also be required to pay additional shipping for alternate products to be delivered. We will refund you the full amount of your purchase (minus postage) should you be dissatisfied with your Liberté purchase. All refund requests must be submitted within 7 days of receipt of product. Refunds or exchanges will only be issued when goods are returned in full, undamaged and unused.
Refunds can only be credited back to the credit card that was used to make the original purchase. The refund will be processed as soon as the items have been received by Liberté, however, please allow up to 14 days from the day you return the product for your account to be credited.